FAQ: How to Request a Custom Design for a Lucky Horse Pin

Quick answer

Email our design team with your artwork, specify the pin size, metal finish, and backing type, then review the quoted price. After you approve the digital proof, we begin production and ship the pin within the stated turnaround time.

Custom enamel pins are a popular way to showcase a brand, a hobby, or a personal milestone. Lucky Horse Press offers a straightforward personalization process that lets you turn any design into a high‑quality pin without hidden steps.

Below you’ll find concise answers to the most common questions about ordering a custom pin, including file requirements, pricing factors, production timelines, and after‑care tips.

What file format should I submit for my custom pin design?

We accept vector files (AI, EPS, or SVG) because they preserve crisp edges at any size. If you only have a raster image, make sure it’s at least 300 dpi and in PNG or high‑quality JPEG format. Submit the file as an attachment to the design request email.

If your artwork contains multiple colors, include a separate layer or swatch for each hue so we can accurately match the enamel colors during production.

• Preferred: AI, EPS, SVG
• Acceptable raster: PNG or JPEG at 300 dpi
• Provide color swatches for multi‑color designs

How is the price for a custom pin calculated?

Pricing depends on size, metal finish (soft‑enamel, hard‑enamel, or die‑cast), number of colors, and order quantity. A single‑color 1‑inch pin in soft‑enamel starts at $5 per piece, while additional colors add $0.50 each. Larger pins and premium finishes increase the base cost.

We always give you a detailed quote before any work begins, so you know exactly what you’re paying for and can adjust the design or quantity to fit your budget.

What is the typical turnaround time for a custom pin order?

Once you approve the digital proof, production usually takes 10‑14 business days for orders under 100 pieces. Larger runs may require up to three weeks because each pin is hand‑finished and inspected for quality.

Expedited options are available for an additional fee; just let us know your deadline when you request the quote.

Can I request special backings or packaging?

Yes. In addition to the standard rubber post, you can choose a metal butterfly clasp or a custom die‑cut backing. For gifting or retail, we offer individual backing cards printed with your logo or a simple thank‑you note.

These options are priced separately and will be listed in your final quote.

Your custom pin checklist

Submit artwork

Email a vector file (AI, EPS, SVG) or a 300 dpi PNG/JPEG with clear color notes. Ensures accurate color matching and no delays.

Approve proof

Review the digital mock‑up we send, confirming size, colors, and backing type. Finalizes the design before production begins.

Confirm quantity & shipping

Specify how many pins you need and the desired delivery date; ask about expedited options if needed. Locks in pricing and timeline.

Product facts that illustrate our pin quality

• Coffee Press Enamel Pin (Silver): 0.625 in. wide x 1 in. tall Rubber post backing Displayed on a letterpress card The compact size fits comfortably on jackets or bags, while the rubber post ensures a secure attachment that won’t snag fabric.
• Mustang Enamel Pin: 1.25 in. wide × 1.25 in. tall Rubber post backing Displayed on a letterpress card A larger canvas lets detailed artwork stand out, and the rubber post provides a sturdy hold for heavier garments.

With these steps in mind, ordering a custom Lucky Horse Press pin is quick and transparent. Reach out today, share your design, and let us bring your idea to life.